If you are not sure weather or not you may have made the suspected purchase or you are concerned that someone else may have used your credit card, there are safer ways to find out.
First, see if you recognize the company who sent the email. Do a search on the name and see if they are legit. Call their customer service number and have them look up the order number.
Most internet resellers require that you sign-up for an account on their site prior to making a purchase. It only takes a few seconds and is very useful for tracking history and purchases later on. In a fresh browser window or tab, type in the url for the company, DO NOT use any links from the email. Logon to your account and verify the purchase.
Suppose you don't recognize the company or the transaction? Check with your financial institution to see if your card was charged. If the charge was made fraudulently, they can help you deactivate the card right away.
Most importantly, whenever you are dealing with potentially harmful emails, don't panic or play into the hands of these scammers. Make sure you have adequate protection for your computer and that the utilities you use are up to date and working properly. |